We kindly ask for 48 hours' notice to cancel or reschedule appointments. If you cancel within 48 hours for the first time, there’s no charge. A second cancellation within 48 hours will incur a fee of half the standard visit rate. A third cancellation within 48 hours will result in a fee equal to the full visit rate and may lead to dismissal from the clinic. We appreciate your understanding and cooperation.

For self-pay patients, you can find our rates listed here. We are currently in the process of accepting several insurance plans, including AZ Blue (BCBS), UHC (Optum) and Aetna. For the most current information and to confirm your copay or deductible, please contact our office directly. Note that we do not accept Medicaid or Medicare plans.

We offer secure, HIPAA-compliant telehealth through our practice management software, Tebra Technologies. Virtual sessions are accessible through your browser or smart phone.

At this time, we do not offer in-person appointments, but our telehealth platform provides a seamless and flexible way to connect with our team from the comfort of your own space.

You will receive an appointment link accessible via smartphone, tablet, or computer without needing to install any software. While a phone call can serve as a backup, video is preferred. A reliable, high-quality internet connection is essential to ensure our appointments focus on you, not technical issues.

We understand the convenience of texting and emailing. However, to ensure clear and effective communication, we ask that messages be limited to brief, specific questions, as much can be lost without a full conversation. Please note that medication changes cannot be made via messaging. For the highest level of security, we strongly recommend using our secure patient portal for all communications.

To request a medication refill, please use the secure messaging system in our patient portal for the most efficient and secure process. Please note that refill requests may require a review of your medical records or a follow up appointment. We ask that you submit requests at least 3-5 business days before your medication runs out to allow sufficient processing time.

We do not provide disability evaluations, parenting assessments, or other forensic services. Emotional Support Animal letters are available only to established patients and are provided on a case-by-case basis. Letter writing is available for established patients.