Terms & Conditions.

Last Updated: August 15, 2025

Welcome to the website of P’AZ Integrative Psychiatry & Wellness PLLC (“P’AZ,” “we,” “us,” or “our,” or the “company”). By accessing or using our website at www.psychiatry-az.com (the “Website”), you agree to be bound by these Terms and Conditions. If you do not agree to these Terms, please do not use the Website. These Terms and Conditions, together with any documents they expressly incorporate by reference (collectively, “Terms,”) govern your use of, and access to, the Website and any services provided by P’AZ, including telehealth services, appointment scheduling, and patient portal access, whether as a guest or registered user (collectively, “Services”).

Acceptance of Terms

Please read these Terms carefully before you start to use the Website. By using the Website, you accept and agree to be bound and abide by these Terms/ If you do not want to agree to these Terms, you must not access or use the Website.

By accessing or using the Website, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian, and you agree to comply with these Terms. If you do not meet these requirements, then you must not access or use the website. P’AZ reserves the right to update or modify these Terms at any time without prior notice. The “Last Updated” date above indicates the effective date of the current Terms. Your continued use of the Website after changes constitutes acceptance of the updated Terms. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.

Accessing the Website and Account Security

We reserve the right to withdraw or amend this Website, and any service or material we provide on the Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict user access, including registered user access, to some parts of the Website or the entire Website.

You are responsible for both:

Making all arrangements necessary for you to have access to the Website.

Ensuring that all persons who access the Website through your internet connection are aware of these Terms of Use and comply with them.

To access the Website or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Website that all the information you provide on the Website is correct, current, and complete. You agree that all information you provide to register with this Website or otherwise, including, but not limited to, through the use of any interactive features on the Website, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Website or portions of it using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us, at any time if, in our opinion, you have violated any provision of these Terms.

Website Use and Restrictions

Permitted Use

The Website is intended for informational purposes, appointment scheduling, and patient portal access for P’AZ’s psychiatric and wellness services. You may use the Website to learn about our practice, schedule appointments, or access patient resources, subject to these Terms.

Prohibited Use

You may use the Website only for lawful purposes and in accordance with these Terms. You agree not to:

Use the Website for any unlawful or unauthorized purpose.

Attempt to gain unauthorized access to the Website, patient portal, or P’AZ’s systems.

Modify, copy, distribute, or reverse-engineer any content or software on the Website.

Use automated tools (e.g., bots, scrapers) to access or collect data from the Website.

Engage in any activity that disrupts or interferes with the Website’s functionality.

Privacy and Protected Health Information (PHI)

P’AZ is committed to protecting your privacy and complies with the Health Insurance Portability and Accountability Act (HIPAA) and Arizona state laws (A.R.S. § 36-509). Our collection, use,

and disclosure of personal information and PHI are governed by our Privacy Policy. By using the Website, you consent to the practices described in the Privacy Policy, including:

Collection of personal information (e.g., name, contact details) for appointment scheduling and patient services.

Use of PHI for treatment, payment, and healthcare operations, as permitted by HIPAA (45 CFR 164.506).

Safeguarding of sensitive information, including mental health, substance use, HIV/AIDS, and genetic testing data, per A.R.S. § 36-509 and 42 CFR Part 2.

You may request a copy of our Privacy Policy or Notice of Privacy Practices by contacting us at connect@psychiatry-az.com.

Telehealth Services

If P’AZ provides telehealth services through the Website, the following terms apply:

Consent to Telehealth: By scheduling or participating in a telehealth appointment, you consent to receive psychiatric services via electronic means (e.g., video conferencing). You acknowledge that telehealth may have limitations compared to in-person visits, including technical issues or inability to perform certain assessments.

Technical Requirements: You are responsible for ensuring a secure, private, and reliable internet connection and device for telehealth sessions. P’AZ is not liable for disruptions due to technical failures outside our control.

Confidentiality: P’AZ uses HIPAA-compliant platforms for telehealth to protect your PHI. You agree to participate in telehealth sessions from a private location to maintain confidentiality.

Arizona Licensure: Telehealth services are provided by licensed Arizona providers and are subject to Arizona laws, including A.R.S. § 36-3602 (telemedicine regulations).

Emergency Situations: Telehealth is not suitable for emergencies. In case of a mental health crisis, contact 911, the Arizona Crisis Line at 1-844-534-HOPE (4673), or go to the nearest emergency room.

Patient Responsibilities

As a user of the Website or Services, you agree to:

Provide accurate and complete information when scheduling appointments or using the patient portal.

Comply with P’AZ’s policies, including payment and cancellation policies (see Payment and Billing Section).

Notify P’AZ of any changes to your contact information or health status that may affect your care.

Use the Website and Services only for your personal, non-commercial use.

Payment and Billing

Fees: You are responsible for all fees associated with P’AZ’s services, including consultation, therapy, and medication management fees, as outlined at the time of service.

Insurance: P’AZ may bill your insurance provider for covered services, subject to your authorization (see our Consent to Use, Disclose & Release PHI form). You are responsible for verifying insurance coverage and paying any copays, deductibles, or non-covered services.

Payment Terms: Payment is due at the time of service unless otherwise agreed. P’AZ accepts personal checks, debit/credit cards, and HSA. Unpaid balances may incur late fees, per Arizona law (A.R.S. § 44-1201).

Cancellation Policy: Appointments canceled with less than 24 hours’ notice may incur a cancellation fee, as specified in our practice policies.

Intellectual Property Rights

This website and all content on the Website, including text, logos, images, and design elements, is owned by P’AZ or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content without prior written permission from P’AZ, except for personal, non-commercial use. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on this Website, except as follows:

Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.

You may store files that are automatically cached by your Web browser for display enhancement purposes.

You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication, or distribution.

If we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications.

You must not:

Modify copies of any materials from this site.

Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.

Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.

You must not access or use for any commercial purposes any part of the Website or any services or materials available through the Website.

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Website in breach of the Terms, your right to use the Website will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Website not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.

Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data.

TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.

YOUR USE OF THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

The Website and Services are provided “as is” without warranties of any kind, express or implied, including but not limited to accuracy, completeness, or fitness for a particular purpose. P’AZ does not guarantee:

The Website will be uninterrupted, error-free, or secure.

The accuracy or reliability of information provided on the Website.

The outcomes of psychiatric or wellness services, as results vary by individual.

Limitation of Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE P’AZ, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE. To the fullest extent permitted by law, P’AZ, its providers, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Website or Services, including but not limited to:

Technical issues, data breaches, or unauthorized access beyond P’AZ’s reasonable control.

Errors or omissions in Website content.

Outcomes of psychiatric treatment or telehealth services.

Indemnification

You agree to defend, indemnify, and hold harmless P’AZ, its providers, employees, and affiliates, licensors, service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or damages, including legal fees, arising out of or relating to your violation of these Terms of your use of the Website, including, but not limited to, your contributions to the Website, any use of the Website’s content, services, products, other than as expressly authorized in these Terms or your use of any information obtained from the Website.

Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Arizona, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Website shall be resolved through:

Informal Negotiation: Contact P’AZ at connect@psychiatry-az.com to resolve disputes informally.

Arbitration: If unresolved, disputes shall be submitted to binding arbitration in Maricopa County, Arizona, under the rules of the American Arbitration Association. You waive the right to participate in a class action lawsuit.

Jurisdiction: Any legal action not subject to arbitration shall be filed in state or federal courts in Maricopa County, Arizona.

However, we retain the right to bring any suit, action, or proceeding against you for breach of these Terms in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

At P’AZ’s sole discretion, it may require you to submit any disputes arising from these Terms or use of the Website, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination, to final and binding arbitration under the Rules of Arbitration of the American Arbitration Association applying.

Termination

P’AZ reserves the right to terminate or suspend your access to the Website or Services at any time, with or without notice, for violation of these Terms or for any other reason deemed necessary to protect the practice or its patients.

Accessibility

P’AZ is committed to making the Website accessible to all users, including those with disabilities, in accordance with the Americans with Disabilities Act (ADA). If you encounter accessibility issues, please contact us at connect@psychiatry-az.com.

Contact Information

For questions about these Terms or the Website, contact:

P’AZ Integrative Psychiatry & Wellness PLLC, at (928) 382-3192 or by email at connect@psychiatry-az.com.

Miscellaneous

Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Entire Agreement: These Terms, along with our Privacy Policy and Consent to Use, Disclose & Release PHI form, constitute the sole and entire agreement between you and P’AZ regarding the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Website.

No Waiver: No waiver by P’AZ of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of P’AZ to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

By using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.